Import/Export Specialist

Lieu d’occupation   : Courcelles, BE   

Domaine fonctionnel : [[filter4]] 

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Chez Oregon Tool, nous sommes un groupe de personnes passionnées dédiés  à un état d'esprit d'innovation et à une réflexion hors des sentiers battus afin de créer les outils et produits de coupe les plus efficaces au monde. Nous croyons qu'il faut inspirer, écouter, apprendre et retrousser nos manches pour « se mettre au travail » ensemble. Nous servons un objectif plus élevé que les produits que nous fabriquons et nous nous engageons à avoir un impact positif sur les personnes, les communautés et les paysages du monde entier. Nous sommes bâtis sur un esprit de pionnier, menant avec humilité, une gérance mondiale et nous en assurons jour après jour. Nous savons ce qu'il faut pour faire le travail, et nous savons que nos employés sont la façon dont cela se passe.

In this role the Import/Export Specialist will be responsible for the processing, monitoring & record keeping of inbound/outbound shipments in accordance with all relevant policies, procedures and Belgian/International regulations.

The Import/Export Specialist will organize and/or coordinate daily pick up of shipments with carriers and forwarding agents. He/She acts as main point of contact between Customer Service and Warehouse regarding inbound/outbound shipment status. In this role, the Import/Export Specialist is responsible for the accurate and timely execution of the import/export documentation for each transaction generated from Courcelles Distribution Center.

The function requires to liaise with  other Oregon Tool departments (Customer Service, Warehouse, Marketing, and/or other Warehouses/Distribution Centers,…), and is also in direct contact with hauliers, 3PL’s, brokers, Customs to ensure we are compliant with the regulations for all export/import orders.

Primary Duties and Responsibilities, other duties may be assigned as business needs dictate:

• Arrange any shipments as requested, using approved hauliers and obtaining rates prior to booking
• Prepare and issue Certificates of Origin, Customs clearance documentation, hazardous material and any other documentation required for shipping goods within or outside the European Union.
• Ensure all export records are maintained in accordance with Authorised Economic Operator (AEO) regulations
• Proactively monitor shipments in transit to ensure delivery within agreed lead times, provide updates to internal & external customers and update SAP accordingly
• Maintain accurate files for legal and record retention
• Handle requests from Belgian Customs, as appropriate: meetings, reports, controls
• Maintain import/export trade master data in SAP.
• Handle transport disputes: investigate, escalate and follow up for prompt resolution
• Be a source of knowledge and advice for internal and external stakeholders in all areas of import/export customs requirements
• Proactively investigate problems, find root causes, and implement solutions.
• Participate to Daily Management System (DMS) meetings
• Optimize the operational and administrative import/export processes for more efficiency within the department: create and/or maintain SOP’s.
• Contribute to improve and maintain the Conex Interface platform for Customs declarations 

Skills 

Hard skills :

• Bachelor’s Degree in Business, Trade, Transportation, or related field, or equivalent work experience.
• Minimum one year of business experience in import/export/customs
• Experience with ERP systems, preferably SAP
• Solid understanding of import, export and customs
• MS Office required (word, excel and power point)

Soft skills : 

Organization and attention to detail:

• Strong attention to detail and accuracy.
• Ability to manage multiple priorities while meeting deadlines.
• Effective document and time management skills (archiving, compliance, traceability).

Communication and interpersonal skills:

• Excellent verbal and written communication skills.
• Ability to collaborate effectively with internal and external stakeholders.
• Strong team spirit.

Autonomy and problem-solving:

• Self-motivated and capable of working independently.
• Proactive attitude with a focus on finding solutions and driving continuous improvement.

Stress resilience:

• Ability to perform well under pressure, especially during peak periods.

Personal qualities:

• Strong sense of responsibility, ethics, discretion, and confidentiality.
• Customer-oriented with a commitment to quality.
• Flexible and adaptable mindset.

Languages:

• Fluent in French and a good command of English.

Au cours du processus de candidature, nous ne demanderons ni ne collecterons aucune information confidentielle, exclusive ou sensible permettant d'identifier une personne (par exemple, date de naissance, numéro de permis de conduire, carte de crédit, compte bancaire ou autres informations financières) (collectivement, "Informations sensibles"). Si vous soumettez des informations sensibles, vous le faites à vos propres risques, et nous ne serons pas responsables envers vous ni des conséquences de votre soumission.  Le présent avis ne doit pas être interprété comme une offre d'emploi ou la création de conditions d'emploi.