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Customer Operations Intern

Date: Apr 30, 2022

Location: Oregon, IL, United States

Company: Oregon Tool

Work Location: Oregon, IL

 

As a global industry leader and innovator in precision cutting tools, we seek strong, resilient, and sharp minds to join our talented team! At Oregon Tool, our internship program provides students the opportunity to apply their skills and knowledge as part of a high performing team, while gaining real-world experience working on challenging projects. Our innovative teams are dedicated to the growth and success of all our interns in every discipline. Here you will be able to grow personally and professionally and gain the experience to launch a career.  

 

At Oregon Tool, it is our goal to create, cultivate and sustain a global, inclusive culture, where differences drive innovative solutions to meet the needs of our employees and customers. Oregon Tool invites and encourages applications from all skilled individuals, including from groups that are traditionally underrepresented, not just because it’s the right thing to do, but because it makes our company #SharperTogether. 

 

Job Overview: 

Are you strong, resilient, sharp? 

 

Apply your skills to support the Customer Operations team of a global manufacturing company. This is an excellent opportunity to gain experience within the customer operations field and gain general knowledge about how a manufacturing company operates. This role will support the team in-office as a customer service generalist at the Woods Equipment Company facility in Oregon, IL.

 

This exciting opportunity is a paid full-time internship, targeted to start one week after your spring term ends and conclude one week before fall term begins. 

 

As a Customer Operations Intern, you may: 

  • Act as a Customer Service Representative communicating with internal and external customers
  • Gain valuable on-the-job customer service and supply chain experience and training
  • Interact with the logistics team and gain an understanding of the freight costs and importance to customers
  • Learn how a distribution center focused on same day shipments operates
  • Gain an understanding of processing customer return transactions
  • Experience the satisfaction of resolving a customer problem in one transaction
  • Sharpen your listening skills to become a customer advocate

 

Requirements:

  • A college student who is pursuing an associate's or bachelor’s degree in business, communications or related field. 
  • Demonstrated ability to multi-task, work in a team-oriented environment, make good decisions, and adapt to changing priorities
  • Relationship-building aptitude and outstanding communication skills
  • Must answer the phone “with a smile”
  • Attention to detail and strong organizational details
  • Must take direction well and be a motivated self-starter
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and possess the ability and desire to learn new programs
  • As part of our ongoing commitment to providing a safe and healthy work environment for all our Team Members, Oregon Tool is requiring that all new hires (including interns working 100% remote) have started their vaccination process or are already fully vaccinated against COVID-19 prior to their first day of work

 

How to Apply:

Interested students should apply on our career’s website at oregontool.com/careers and by clicking on the red "Apply Now" button. Each application must include a cover letter outlining your interest in this internship and a resume. Applications received without both attachments will not be reviewed.

 

Featured Benefits: 

  • Meaningful work while gaining real-life experience
  • Medical, Dental, and Vision Benefits available on day one (no waiting period) 
  • Paid holidays
  • 401k matching (100% of first 3%, 50% of next 3% = 4.5% match on 6% contribution) 
  • Global company with small company feel 
  • Casual work attire 

 

Woods Equipment an Oregon Tool Brand 

At Woods Equipment Company, we are a passionate group of people dedicated to a spirit of innovation and outside the box thinking in order to create the world’s most efficient agriculture products and attachments. We believe in inspiring, listening, learning, and rolling up our sleeves to “get after it” together. We serve a higher purpose than the products we make and are devoted to positively impacting people, communities, and landscapes around the world. We are built on a pioneering spirit, leading with humility, global stewardship, and owning it day in and day out. We know what it takes to get the job done, and we know our people is the way it happens. We’ve been getting after it for over 75 years. Come join our team! 

 

To learn more about our products please visit our website at www.woodsequipment.com 

 

At Oregon Tool it is our responsibility to help maintain the health and safety of our team members and the communities we operate within. We’re taking a people first approach to the COVID-19 pandemic, and by following best practice guidelines we’re in the process of thoughtfully operating each of our locations. 

 

Oregon Tool will only employ those who are legally authorized to work. Any offer of employment is contingent on the successful completion of a background investigation and drug screen. It is the policy of Oregon Tool to provide equal employment to all qualified persons without discrimination based on sex, race, color, religion, age, marital status, national origin, citizenship, disability, veteran status or any other status protected under law. 

 

During the application process we will not ask for or collect any confidential, proprietary or sensitive personally identifiable information (e.g., date of birth; driver’s license number; or credit card, bank account or other financial information) (collectively, “Sensitive Information”). If you submit any Sensitive Information, you do so at your own risk, and we will not be liable to you or responsible for consequences of your submission. This notice should not be construed as an offer of employment or creating any terms of employment.  

 

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